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Currency

The main currency in Kerosene-shop.com is PLN (Polish zloty) and it is possible to make payments only in this currency.  Customers may switch currency to US $ to check approximately prices in $ but still payments will be made in PLN. Please notice also that Paypal currency rates can be diffrent than those presented on Kerosene-shop.com

 

Shipments and returns

 

Packages are generally dispatched within 2 days after receipt of payment  (excluding saturdays, sundays, holidays and last day of month) and are shipped via Poczta Polska with tracking. We will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs.  Transport fees vary according to total weight of the shipment. We advise you to group your items in one order. 

Please note that some items we offer may not be suitable for a combined shipment!

 

 

We ship worldwide, PayPal accepted.

Shipping Terms & Conditions:


1. All parcels are insured and shipped by "Priority Delivery".
2. Please do not request a lower value for the shipment - we always declare the full insurance value on every item in case of loss or damage during delivery.
3. The purchaser must make an official complaint to the Post Office in the event of receiving a damaged delivery. This is essential to get a full refund. If you get a parcel that has been opened or damaged, you must check the contents in the presence of the postman and ask him to provide a Damaged Delivery Report.
4. In the event that a parcel gets lost in the Post (and after we get official confirmation of this), we guarantee you a FULL REFUND. We will then make a complaint to Post Office.
5. Shipping time depends of destination. Delivery to some places (such as Australia, Asia, USA for example) usually takes about two weeks by Priority Post.
6. We always send you an email confirming dispatch with a tracking number.
7. All items are packed in a safe and proper manner to avoid any damage during shipment.

 

In case of any questions - fell free to ask!!